Insanity is doing the same thing over and over again, expecting different results.
Here I report another instance of, how shall we say it, lack of attention to dialogue, from The Union.
(I don't expect different results)
In his May 13 column, editor Pat Butler addresses The Union's commenting guidelines and moderation:
Links to stories... can be posted after we review where the link takes our readers.
Any efforts at playing gatekeeper to the comments section leads to the inevitable uproar from some posters who will claim that we are being censors, which is not the case. Our government still permits other ways to express yourself.
Any efforts at playing gatekeeper to the comments section leads to the inevitable uproar from some posters who will claim that we are being censors, which is not the case. Our government still permits other ways to express yourself.
My comment (visible here)
re censorship - Pat, if you failed to publish, or differentially delayed publishing, certain comments that met the written guidelines, would you consider that to be censorship?
thanks
Anna
thanks
Anna
Response:
[none]*
The very fine Daniel Davies (via Jeff Jarvis via John Robinson) on how to handle comments from your readers:
First ...
Second, never go silent. The advice "keep your chin up" is diametrically wrong. As any boxer will tell you, you keep your chin down and your gloves up. If something is worth broadcasting to the world, it is worth defending if someone takes the time to criticise it. I really do not understand why so many ... don't get involved in the comments threads themselves. This is not to say it's worth replying to every single drive-by troll, but ten times out of ten, you will gain people's respect by being prepared to mix it with the plebs on an equal basis. Simply confining yourself to the one-way communication channel ... is patronising and undemocratic, and it's not surprising that it drives people mad.
... Third ... Fourth ...
The most important point is the second one, though. ...
Second, never go silent. The advice "keep your chin up" is diametrically wrong. As any boxer will tell you, you keep your chin down and your gloves up. If something is worth broadcasting to the world, it is worth defending if someone takes the time to criticise it. I really do not understand why so many ... don't get involved in the comments threads themselves. This is not to say it's worth replying to every single drive-by troll, but ten times out of ten, you will gain people's respect by being prepared to mix it with the plebs on an equal basis. Simply confining yourself to the one-way communication channel ... is patronising and undemocratic, and it's not surprising that it drives people mad.
... Third ... Fourth ...
The most important point is the second one, though. ...
(Mr. Davies also gave us The One Minute MBA, two years ago; we are still grateful.)
Emily Bell of The Guardian, also via JJ via JR:*
there is a lurking important point about how we conduct discourse, not just on blogs, but everywhere: in politics, in the street, in our homes and in the media. Condescension, bullying, lecturing and abuse are all bad things, and discussion is a good thing. Sometimes, however, we have all spent so much time indulging in the former that we forget how to do the latter.